Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing our site or placing an order, you agree to be bound by these Terms.

1. General Information

Website: japanesetoothbrush.co.uk
Contact Email: hello@japanesetoothbrush.co.uk
Contact Form: Available on our Contact Us page

2. Products & Orders

All products listed on our site are subject to availability.
We reserve the right to refuse or cancel any order if stock is unavailable or payment cannot be verified.
Product images are for illustrative purposes; actual packaging or design may vary.

3. Pricing & Payment

Prices are displayed in GBP (£).
We accept major credit/debit cards and other payment methods shown at checkout.
Prices may change without notice, but confirmed orders will not be affected.

4. Shipping & Delivery

We aim to dispatch orders promptly, but delivery times are estimates only.
Shipping fees (if applicable) will be displayed at checkout.
International orders may be subject to customs duties and taxes, payable by the customer.

5. Returns & Refunds

Customers may return unopened, unused products within 14 days of receipt.
To request a return, please contact us via email (hello@japanesetoothbrush.co.uk).
Refunds will be issued to the original payment method after inspection of returned goods.

6. Liability

We do not accept responsibility for indirect losses (such as loss of profit or opportunity).
Nothing in these Terms excludes our liability for fraud or death/personal injury caused by negligence.

7. Privacy

Your personal information will be handled in accordance with our Privacy Policy.

8. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England.